Greyson Technologies, Cisco Customer Satisfaction ExcellenceIn today’s technology market, customer satisfaction is vital. It’s always been a priority for Greyson Technologies, and now the company is being recognized for its high customer satisfaction rating by Cisco.

Cisco Systems recently congratulated Greyson Technologies for achieving its Cisco Channel Customer Satisfaction Excellence distinction. The company received the top rating of 5 on all customer surveys.

“This recognition for Customer Satisfaction Excellence falls right in line with the mission of Greyson Technologies,” said company president Greg Nordone. “It’s our goal to add value to our clients, employees, partners and our community.  We do this through a technique called Proactive Value. This is achieved by listening and truly understanding our customer’s needs and proactively providing solutions to those problems before they are requested. This award is a statement from our customers and partners that we’re doing just that.”

Greyson is a Cisco Premier Certified Partner, with a broad range of expertise. Greyson engineers have the ability to design and implement comprehensive reliable network solutions using VoIP and Unified Communications, Routing, Switching, Security and Wireless Systems. The company also provides VM Ware Virtualization, NetApp SAN and Software based data replication systems.

Customer Satisfaction Excellence is the highest distinction a partner can achieve within the Cisco Channel Partner Program. Greyson Technologies will be recognized for Customer Satisfaction Excellence in the Cisco Partner Locator with a special star indicator representing the company’s achievement.  Customers will be able to identify Greyson as having achieved outstanding customer satisfaction as part of Cisco’s worldwide assessment process.

“Customer Satisfaction Excellence is a core value we both share and a key driver of our current and future success,” wrote Cisco Systems in an email to Greyson Technologies informing the company of its achievement. “Thank you for your commitment to the success of your customers.”